AlphaTubes Support

Need help with AlphaTubes? This page is the best place to contact support for gameplay questions, account issues, bug reports, and general assistance.

How To Get Help

If you contact support, it helps to include a short description of the issue along with any details that may help us reproduce it, such as:

• Your device model and operating system version.
• The version of the AlphaTubes app you are using.
• What you were doing when the issue happened.
• Screenshots, if relevant.

Common Topics

• Gameplay help: questions about how the puzzle works, move rules, or daily challenges.
• Bug reports: unexpected behavior, crashes, display issues, or puzzles that do not respond correctly.
• Account support: login issues, password reset help, or questions about saved progress.
• Feedback: suggestions for improvements, features, or accessibility.

Troubleshooting

• Make sure you are using the latest version of the app.
• Close and reopen the app if something appears stuck.
• If a sign-in or password issue persists, email support and include the email address tied to your account.

Privacy And Data

For information about what data AlphaTubes stores and how it is used, please see the Privacy Policy.

Response

Support requests are reviewed as soon as possible. Please allow extra time on weekends and holidays.